Support When Vehicles Leave the Shop
Emergency Road Service Backed by NationaLease
Even a well-maintained vehicle can experience an unexpected problem. A contract maintenance program can include 24/7 emergency road service, giving drivers and fleet managers a defined point of contact when a truck is disabled or requires urgent assistance.
As a NationaLease member, Carmichael also has access to a broad network of service locations throughout the United States and Canada. That reach is especially valuable for vehicles operating beyond the Chicago area, where Carmichael can help coordinate towing, diagnostics or repair through the network.
Exact roadside procedures, approval limits, covered expenses and customer responsibilities are established in the maintenance agreement.
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Frequently Asked Questions
Contract Fleet Maintenance
What is contract fleet maintenance?
Contract maintenance is an outsourced program in which Carmichael manages defined preventive maintenance, inspection and repair responsibilities for customer-owned or independently leased vehicles under an agreed service and pricing structure.
How is preventive maintenance scheduled?
Service intervals are based on each vehicle’s utilization, duty cycle, mileage, operating conditions, observed condition and manufacturer recommendations rather than relying on one generic schedule for the entire fleet.
Can Carmichael maintain vehicles that were not leased from Carmichael?
Yes. Contract maintenance is intended for businesses that already own or lease their vehicles. Carmichael will evaluate the fleet and service history before establishing coverage and pricing.
Does contract maintenance include emergency road service?
Emergency road service can be included, with additional support available through the NationaLease network. Exact coverage, approval procedures and financial responsibilities are defined in the agreement.
What types of vehicles can Carmichael maintain?
Carmichael technicians work on a wide range of commercial truck and trailer makes, models and configurations. The team will confirm vehicle eligibility, current certifications and specialized service capabilities during the fleet review.